Consumer Experience Consulting

Make an impression, via Differentiation in Communication …

Look, sound, and feel different from the competition.

From prospect to customer, the online and in-retailer experience includes opportunities to create the potential of a “customer for life” - or - a “reputation management situation.” What impression do you make, in the road-to-the-sale and consumer customer-maturity lifecycle? …

From BMW to BMI, VDP to VO2 … Variables in the algebra of CX success!


Across industries, the B2C space often begins and ends in the digital arena. Can you identify and define the variables in the algebra of success in the consumer experience journey?

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Britannica & GreekMythology.com

NEREUS - Greek god; called “Old Man of the Sea” by Homer (author of the Illiad and the Odyssey) … noted for his wisdom, gift of prophecy, and virtuosity.

“Shawn was an excellent resource when deciding upon a CRM solution, and always treated each opportunity with professionalism and a focus of productivity." - TRAVIS KING

“Shawn was an excellent resource when deciding upon a CRM solution, and always treated each opportunity with professionalism and a focus of productivity." - TRAVIS KING

"I respect both Shawn’s business savvy and his relationship with retailers, who always had positive feedback about him (professionally and even personally)." - LYNDSEY RODGRGUEZ (Team Velocity)

"I respect both Shawn’s business savvy and his relationship with retailers, who always had positive feedback about him (professionally and even personally)." - LYNDSEY RODGRGUEZ (Team Velocity)

"Shawn encourages a strong team environment of productive cooperation and pushes senior management to expand the roles of staff, to allow for recognition of individual strengths." - ERIC GRABOWSKI (Launch Labs)

"Shawn encourages a strong team environment of productive cooperation and pushes senior management to expand the roles of staff, to allow for recognition of individual strengths." - ERIC GRABOWSKI (Launch Labs)

Let’s have a conversation.

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